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    For technical support, please feel free to give us a call at (Toll Free) 1 (800) 832-0060 or send us a message at our Contact Us page or email us directly at info@meijitechno.com. For quicker service, please have the following information available:

    • Order number, invoice number, or purchase order number
    • Product model (I.e. EM-21, SKT-2BT/LED, etc.)
    • Purchase date
    • Detailed description of the problem

    For general information on how to use your microscope, please refer to our How to Use a Microscope page.